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	advantageconsumer.com Consumer Protection Council, Rourkela

Important judgements passed by the Consumer Courts

1. Banks have a right to liquidate the debt of a customer through adjustment of his accounts

National Commission, New Delhi
Revision petition No.336 of 1996

Branch Manager, Union Bank of India and Anr.
Vs
Tele Surya Rao

2. Bank directed to compensate for ornaments lost from the locker. National Commission, New Delhi
First Appeal No.7 of 1991

Punjab National Bank, Bombay. ... Appellant
Vs.
K.V.Shetty ... Respondent

3. Bank should provide a hassle free access to the holder of the locker to operate the same. National Commission, New Delhi
Revision Petition No. 853 OF 2004

A.S.Arunachalam .. Petitioner
Vs
The Chief Manager, The State Bank of India ... Respondent

4.If the signature on the cheque is not genuine, then there is no mandate on the part of bank to pay and there would be no question of any negligence on the part of the customer, such as carelessly leaving the cheque book.

National Commission, New Delhi
Revision Petition No. 1990 of 1999

N. Venkanna                                      ---- Petitioner
                       Vs.
Andhra Bank                                      ---- Respondent

5. Ensuring safety of the money to be deposited by a customer inside the bank premises is part of service rendered by a bank to a customer.

NATIONAL COMMISSION, NEW DELHI
REVISION PETITION NO. 1046 OF 2003/A

Col. D.S. Sachar (Retd.)                     ........ Petitioner
                 Vs.
PUNJAB AND SIND BANK                 ........ Respondent

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Consumer Protection Council, Rourkela