- 16 Yrs. of service thro' the net
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Consumer Protection Council, Rourkela -Serving the consumers for 31 yrs.
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How safe it is to consume tea made from tea bags?

    The Food Safety and Standards Authority of India (FSSAI) had been established under Food Safety and Standards, 2006 which consolidated various Acts and Orders that handled food related issues in various Ministries and Departments. FSSAI is certifying all food products sold in this country, and many of you must have seen its emblem on all the packaged foods sold.

    FSSAI has also initiated several steps to reach out to the common man and to involve them for ensuring safe and healthy food in India. Even their Local Circle effort is a case in point (jumping the bandwagon?). My recent experience has raised several serious questions about their ability to reach out to the people and do their job in an effective manner.  These days, everyone is habituated to drinking tea made of tea bags. These bags appear to create serious health issues to those who consume such tea preparations. Hence, when I saw the “Whatsapp” message about this hazard, I referred the matter to FSSAI. Though a reply was received, it was far from answering our concerns.


Many were interested to know the response of FSSAI, about drinking tea made from tea bags. After over a month, today I received a response from FSSAI, for which I also responded. These have been reproduced in the reverse order:

CM/FSSAI/75/2016-17                                                                                 15th March 2017

I am indeed disappointed that FSSAI, which is the authority certifying the safety of food products, including the tea bags should seek the scientific evidence from someone anxious to know the veracity of the claims of the harmful effects of drinking tea made from tea bags.

Though, lot of information on any and every subject is available on the net, I made a cursory search and the finding are given below:

Cancerous compounds in tea bags:

Fact or Myth: Are Tea Bags Toxic?:

Chief Mentor
Consumer Protection Council, Rourkela
From: Regulatory Compliance Division, FSSAI
Sent: Wednesday, March 15, 2017 2:22 PM
Subject: Safety aspects of tea bags-reg.

Dear Sir,

Please refer to your mail dated 12.02.2017 regarding above mentioned subject. We appreciate your concern towards national food safety building. However you are requested to send us the detailed scientific evidence so that the same can be analysed.

Assistant Director (Regulatory Compliance Division)
4th Floor, FDA Bhawan
Kotla Road, N. Delhi-110002
Tel: 011-23237435
How safe it is to consume tea made from tea bags?

      Messages are circulating in “Whatsapp” and other social media, that to enhance the life (prevent easy tearing) of tea bags, a chemical ‘Epichlorohydrin’ is being used, which can cause cancer. This finding is being attributed to The National Institute for Occupational Safety and Health (NIOSH) of the United States.

     Similarly, the food grade nylon, used in the manufacturing of tea bags, has the potential to cause several diseases, including cancer. It is also found that in some tea bags, ‘flouride’ content is stated to be alarmingly high.

     Is FSSAI aware of these findings? Are tea bags safe for human use? Have you conducted any study or analysed in the lab? Eager to know. These days we are consuming tea made of tea bags without any inhibition. Can we continue to do so?

Awaiting your early response.

Thanking you,

Software can only deliver, if the hardware is also capable and efficient

A letter to the PM, Sri Narendra Modi

Supreme and fallible - Right to blunder?

Boot out the MNCsHow dare they do business in India!!

Arnab, et al!  There are many more vital things other than Sushma bashing Jago Grahak Jago

Let the consumer be doomed

Employees are entitled to benefit of two years weightage under the Employees Pension Scheme (EPS)

Don't Disturb - Justice is not Supreme

Supreme Court fails to uphold the law
Some suggestions to Chief Justice of India Is it that the Laws & Rules need to remain only on paper?

Unprincipled Amendments to Consumer Protection Act

A big question mark about the relevance of the judiciary in safeguarding the consumer
(Council's Curative Petition dismissed)

         In India, consumers have been at the receiving end since long.  One thought that things will change for the better after the Consumer Protection Act was enacted in 1986 and a structured approach was adopted to promote and safeguard the interests of the consumers.  But after 2004, things have gone from bad to worse.  Commencing from the castration of the Central Consumer Protection Council, the relevance of the consumer Act itself has been brought into question.  If the government is found wanting and none too serious to strengthen this voluntary initiative of the individuals to do their bit for a healthy society, which in any case is bound to benefit the industry, its competitiveness and the country as a whole, myopic approach only appear to rule the roost, as on date.

         Important amendments which were brought in 2003 to the Consumer Protection Act, with a clear objective of penalising Unfair Trade Practices and to compensate the consumer/litigant adequately have been frustrated by the indifferent approach of the National Commission as well as the Supreme Court.  That is why, giving the benefit of doubt to the bench which did not do justice to the issues placed before it by Consumer Protection Council, Rourkela, and to take the issues pursued by it to the logical end, Curative Petition was filed.  The GROUNDS categorically illustrate the denial of “Natural Justice” to the Petitioner Council and the failure of the Court in addressing the issues raised in the “Appeal”.  Rupa Ashok Hurra case specifically has laid “Violation of Principles of Natural justice” as the valid ground for considering a Curative Petition.  Question is whether a narrow view of non-issue of notice alone should be taken as the requisite ground for allowing the Appeal or blatant denial to consider the Grounds of Appeal by the concerned bench should be treated alike, in the larger interests of justice?  If this anomaly is not addressed, Curative Petitions will only be found useful when the media start highlighting an issue, like the LGBT case – leading to the strength of the population deciding the outcome of the Curative Petition.  This does not augur well for a civilized democratic country.

         Learned ex-Justice of Gujarat & Rajasthan High Courts, Sri M.R.Calla, and designated Sr. Advocate of the Supreme Court had unequivocally advocated for allowing the Curative Petition of the Council, pointing out the gross miscarriage of justice and denial of natural justice.  But that has not appealed to the Supreme Court bench headed by the CJI, who have dismissed the Curative Petition, as per the Order made available on the internet today. 

            Something needs to be done to address and to save the people from this hyper-technical approach of the Supreme Court and to promote the consumer movement, which is after all in the best interests of the nation.  Will Shri Narendra Modi and his government do something to stem this rot?



How can the Supreme Court pass an irrelevant order?

'Consumer justice is your right'

Fleece the consumer and go scot-free

 Finish the consumer movement?

Chief Mentor seeks donations for taking the LPG gas case to its logical end.
Almost all the LPG bottling plants have been modernised

CPC, Rourkela celebrates its Silver Jubilee

Silver Jubilee of the Consumer Protection Act celebrated

Union Minister feels that self regulation has failed to control unethical advertisements

Dr. Kalam calls upon the nation to work towards elimination of spurious drugs

Consumer groups hold consultations to tackle spurious drugs

Consultations on FDI in Retail held

New legislation for curbing misleading advertisements opposed

13th SCPC Meeting held at Bhubaneswar

Workshop recommends amendments to CP Act

Seminar on Effective Grievance Redressal in Telecom Sector, held in Agartala

Consumer Courts can adjudicate telecom disputes

Complaint Page with new additions

RBI's notification on Credit Card

  A consumer organisation with a difference Instead of rendering advisory services alone, the Council since its inception, in 1985, has been taking up issues affecting them through the consumer courts and other means and feels proud to have provided relief to crores of people.  These include:

  • Remedial action against short filling of LPG in cooking gas refills; of the 184 LPG Bottling Plants, of the three Oil Marketing Companies (IOC, BP & HP), only 4 remain to be automated.  Even these will be modernised within the next financial year 2013-14).  The quantified loss of nearly Rs. 750 crores per year to the consumers across the country has been taken care by this upgradation.  Thanks to the Council's Original Petition initiatied in 2001, before the National Consumer Disputes Redressal Commission (NCDRC).
  • Won an important case against the Rourkela Development Authority and secured financial relief for a group of individuals, against violation of Plan & Specifications in the construction of the houses and delay in handing over the possession.
  • Obtained a separate District Forum for Rourkela, though it is not the district headquarters, which otherwise necessitated the entire Rourkela population to approach the Forum, situated at Sundergarh, a place 100 km away;
  • Re-routing of Dhanbad-Alleppey Express train through Chennai Central;
  • Campaigned against non transferring of excise duty concessions (to the consumers) extended by the union government to the industry;
  • Better upkeep of the railway coaches of Utkal Kalinga Express and other trains;
  • Reintroduction AC Chair Car in Ispat Express;
  • Refunding of booking advance by M/s APSL and M/s LML; and many more. 
   It will not be an exaggeration to add that its activities have added to the confidence of the Rourkela population, against unethical business practices.

     The fifth Voluntary Consumer Organisation in the country to have set up a Consumer Information Centre, with the support of Ministry of Consumer Affairs and Public Distribution, Govt. of India. Has earned a niche for creating consumer awareness and handling of individual as well as group/class grievances. It is bringing out an English monthly Advantage Consumer, to educate the consumers. It is represented in various Advisory bodies.

An Aware Consumer is an Asset to the Nation

     Through this site effort will be made to disseminate all relevant information and answers to many of the queries which are frequently asked. Knowledge is power and ignorance is the root cause of all exploitation. As a consumer, we hope you will find the site quite useful. Since ours is a voluntary organisation with meagre resources we have designed the site on our own and are sure there will be lot of scope to improve. As such we invite the public and the visitors to this site to communicate their valuable feedback, so that we may improve the contents of this site. 

     Lots & Lots of information in store for you to tap, in the Information Section.  Why wait to click on Information.

    If you are keen to support the Council, you may send in your donations through crossed Cheques/Demand Drafts, drawn in favour of "Consumer Protection Council, Rourkela". All donations to the Council are exempted under sec. 80G of the Income Tax Act. The Council is also registered under the FCRA (Foreign Contribution Regulation Act).


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Consumer Protection Council, Rourkela
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