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	advantageconsumer.com Consumer Protection Council, Rourkela

Important judgements passed by the Consumer Courts

1. Educational institution directed to compensate

National Commission, New Delhi
First appeal no.15 of 1992

Akhil Bharatiya Grahak Panchayat and Anr.
Vs
Secretary, Sharda Bhavan Education Society and Ors.

2. Conducting examinations evaluations, answer papers, annoucing results,rechecking marks do not come under Consumer Protection Act

National Commission, New Delhi
Revision petition No.545 of 1994

Chairman, Board of examinations,Madras
Vs
Mohideen Abdul Kader

3. "Imparting of education by an educational institution for consideration falls within the ambit of ‘service’ as defined in the CP Act"

National Commission, New Delhi
Revision Petition No. 406 of 1997

S.D.Seth Mathews & Anr.                 ......    Petitioners
                     Vs.
Mahatma Gandhi University              ......    Respondent

4."Deviating from the merit list for admission to a college amounts to deficiency in ‘service’ "

National Commission, New Delhi
Revision Petition No. 658 of 1997

M.Ravindranath & Anr.                                          ...... Petitioners
                                Vs.
The Principal, Mercy College, Palakkad & Anr.    ...... Respondents

5. Conducting of examination is beyond the purview of the CP Act

National Commission, New Delhi
First Appeal No. 293 of 1996

Ex-Sub. Sachida Nanda Sharma              ----      Appellant
                             Vs.
Chairman, CBSE                                       ----      Respondent

6.Administrative functions related to Conducting of exams within the purview of CP Act

National Commission, New Delhi
Revision Petition No. 1469 of 2001

Controller of Exam., Himachal Pradesh University & Anr. ---- Petitioner
Vs.
Sanjay Kumar ---- Respondent

7. University or Board conducting examination, evaluating answer papers, announcing the results thereof and thereafter is not performing any service for hire. National Commission, New Delhi
Revision Petition No. 2268 of 2000

Parveen Rani -- Petitioner
Vs.
Punjab School Education Board & Anr. -- Respondent

8. Mistakes in study material amount to deficiency in service National Commission, New Delhi
Original Petition No. 51 OF 1995

Jai Kumar Mittal                                                    …      Complainant
                   Vs.
Brilliant Tutorials                                                    …      Opposite Party

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Consumer Protection Council, Rourkela