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Important judgements passed by the Consumer Courts
Medical Service



1. Doctor penalised for giving wrong injection

National Commission, New Delhi
Revision Petition Nos.698 and 699 of 1996

Dr. Ashok Dhawan 
            Vs. 
Surjeet Singh



2. Allegations of negligence cannot be sustained in the absence of medical evidence

National Commission, New Delhi
First appeal No.214 of 1993

Consumer Protection Council, Tamil Nadu and Ors. 
                            Vs 
Dr. M.Sundaram and another


3. Complaint has to be established through evidence

NATIONAL COMMISSION, NEW DELHI
FIRST APPEAL NO. 266 OF 1994

Ms. Yasmin Sultana & Ors.                       .... Appellants
                          Vs.
Dr. Rupaben D.Patel & Ors.                      .... Respondents



4.  When a medical practitioner, a professional working by way of self-employment  to earn his livelihood purchases a machine for treating his patients, is a consumer under the CP Act

NATIONAL COMMISSION, NEW DELHI
First Appeal No. 568 of 1993

Rampion Pharmaceuticals                                               ----  Petitioner
                        Vs.
Dr. Preetam Shah                                                           ----  Respondent



5. Complaint regarding medical negligence should allege and support with expert evidence as to what was done which should not have been done or what was not done which should have been done.

National Commission, New Delhi
Original Petition No. 161 of 1998

K.S. Bhatia                                      - Complainant 
          Vs. 
Jeevan Hospital                                - Respondent


6.Though the patient might suffer, there is no deficiency in service, when the medical practitioner deploys reasonable degree of skill and knowledge with adequate care in treating him.
(excerpts from the Order of the National Commission)

National Commission, New Delhi
Original Petition No. 224 of 1994

Sailesh Munjal & Anr.                                   ---  Complainants
                  Vs.
All India Institute of Medical Sciences & Ors. --- Opposite Parties


7. Non conducting of detailed examination of the patient clinically before subjecting him to surgery, when there is no emergency, amounts to medical negligence.

National Commission, New Delhi
Revision Petition No. 1811-1812 of 2002

Dr. Kaligounden                          .. Petitioner 
                            Vs
N.Thangamuthu                          .. Respondent



8. Recovery of fee can wait - but not the treatment for trying to save the life.

National Commission, New Delhi
Original Petition No. 90 of 2002

 Pravat Kumar Mukherjee                        …        Complainant
                        Vs.`
Ruby General Hsopital & Ors.                 …        Opposite Parties


9. Compensation awarded to the victim, as the medical practioner had not exercised due diligence

NATIONAL COMMISSION, NEW DELHI
  REVISION PETITION NO. 1502 OF 2011
                  
PARIVAR SEWA SANSTHA                         ...........Petitioner(s)
                                                         Versus    
SHIV DEVI PRAJAPATI                                 ...........Respondent(s)

10. In the absence of proof, medical negligence cannot be substantiated and hence no relief for the complainant.

NATIONAL COMMISSION, NEW DELHI

BHILAI STEEL PLANT & ANR.                    ...........Petitioner(s)
                                                    Versus     
NISHANT KUMAR SINGH                           ...........Respondent(s)

11. Hospital penalised for the negligence of the doctor

NATIONAL COMMISSION, NEW DELHI
REVISION PETITION NO. 2288 OF 2015
                  
MATHA HOSPITAL & 4 ORS.                    ...........Petitioner(s)
                                              Versus    
LATHIKA & ANR.                                       ...........Respondent(s)

12. An error of judgment would not be construed as a medical negligence

NATIONAL COMMISSION, NEW DELHI
                  FIRST APPEAL NO. 358 OF 2008                    
                    
NALLAM CHANDRA SEKHAR REDDY    ...........Appellant(s)
                                   Versus    
DR. DESAI THIPPA REDDY                        ...........Respondent(s)

13. Medical negligence could not be proved, as the complainant failed to substantiate his allegation with adequate evidence.

NATIONAL COMMISSION, NEW DELHI
       REVISION PETITION NO. 704 OF 2017       
                    
SATWINDER SINGH                                        ...........Petitioner(s)
                                Versus    
DR. GURMEET SINGH CHHINA & 2 ORS.  ...........Respondent(s)

14. When a patient is critical, even if the hospital does not have the resources to undertake the surgery, it will be considered as negligent, if does not arrange for shifting the patient to another hospital, which has the resources.

NATIONAL COMMISSION, NEW DELHI
FIRST APPEAL NO. 490 OF 2015    
                 
TAPAN KUMAR BAUR & ANR.                        ...........Appellant(s)
                                      Versus    
ASHIM BANERJEE                                          ...........Respondent(s)

15. There is no medical negligence when there is neither deviation of reasonable practice nor neglect by the doctors

NATIONAL COMMISSION, NEW DELHI
CONSUMER CASE NO. 305 OF 2018
                     
ABHISHEK MEENA                                   ...........  Complainant(s)
                                            Versus    
ALL INDIA INSTITUTE OF MEDICAL SCIENCES & 2 ORS.
                                                                       ...........  Opp. Party(s)


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