Consumer Protection Council, Rourkela
The State Consumer Protection Council, Orissa, met for the 13th time, on 5th August, at the Conference Hall of Directorate of Legal Metrology, Khandagiri, Bhubaneswar.
Sri Niranjan Pujari, Minister for Food Supplies & Consumer Welfare,
Government of Orissa, stressed on the need to remain vigilant against
unethical business and trade. He wanted to spread awareness through
Consumer Clubs. In this regard he felt the Voluntary Consumer
Organisations and the state administration should work in tandem to safeguard
the consumer interests.
He felt that the quality of orders of the District Forums as well as that of the State Commission have in general been below the expectations of the consumer complainants and have in no way enthused more consumers to flock to them. It is time a periodical review and orientation sessions were held for those who man them, with emphasis on consumer orientation, rather than being hyper-technical in approach. It is essential that the civil court syndrome is left outside the consumer courts, he argued.
Sri Vaidyanathan pleaded for attractive remuneration for the presiding
members of the consumer courts, at least on par with the Grade I Officers
of the State Government, so as to attract, retain and motivate them.
Class Action Petitions (or Public Interest Litigations) filed under the CP Act have not been many. CPC, Rourkela had brought relief through such initiatives to crores of consumers across the country. Its LPG short-filling case is an example of how a properly undertaken study and supported by technical analysis can help the unsuspecting consumers. Though CPC, Rourkela won its case in the NCDRC, against all odds, it was not provided adequate relief. Hence, it has approached the Supreme Court. The apex court has admitted the case and the matter is in “Hearing” stage. To demonstrate to everyone that the present government does support the consumer movement and cares for the consumers at large, it should support the CPC, Rourkela’s Appeal before the Supreme Court. After all, actions speak much more than words, he added.
The meeting was attended by MLAs, consumer activists, government officials, and other stake holders.