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	advantageconsumer.com Consumer Protection Council, Rourkela

Important judgements passed by the Consumer Courts
Telephone Services

1. Telephone Deptt. is required to make thorough investigation in case of spurt in the metered calls

National Commission, New Delhi
First appeal no. 251 of 1992

Mahanagar Telephone Nigam Ltd. Bombay
Vs
M/s. West Coast Industries and Anr.

2. All the telephones of a subscriber can be disconnected if he fails to clear the dues of even one of his telephones

NATIONAL COMMISSION, NEW DELHI
REVISION PETITION NO. 278 OF 1996

The Accounts Officer,
O/oTelecom District Engineer, Bankura(WB)       - Petitioner
                                             Vs
M/s. Krishna Trading Co.                                    - Respondent

3. DoT directed to compensate

National Commission, New Delhi
Revision Petition No. 1204 of 2000

Har Kishan Lal Kamboj                             ---- Petitioner
                   Vs.
G.M., Telephones, Ferozepur                    ---- Respondent

4. BSNL, by not informing the consumer about the spurt in the meter readings and ascertaining the reasons therefor has rendered deficient service

National Commission, New Delhi
Revision Petition No. 444 of 2003

The GM, BSNL & Anr.                              ---- Petitioner
                           Vs.
P.D.Khanduri                                           ---- Respondent

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Consumer Protection Council, Rourkela